Support Page

Our friendly Support Team is available to help you 24 hours a day, seven days a week. We look forward to hearing from you! Our 24/7 support team is available to assist you with your queries. We know you’re busy, so we provide you with a number of options for you to contact us. From phone, chat, to online form submission, our friendly and knowledgeable staff is waiting to hear from you. All contacts will be responded to by the same means they are received.

User Manuals and Online Guides.

You can access all the manuals and guidelines on this page. Why don’t you have a look at them? It’s easy after all  🙂

Click on the left icon for accessing the Paper Works! You can choose the software you need help with on the next page.

For Support

Cork:   +353-21-242-7470
Dublin:   +353-1-902-2805
  support@imeddoc.ie
Download

Remote Support

Before contacting support, please install this remoting software and provide us with the ID, so we can log in into your computer and help!

 

For Sales

  +353-21-242-7476
  sales@imeddoc.ie

Support & Maintanence

Our team of highly trained and technically competent engineers will ensure your website / Software meets its objective and improve its capabilities.

  • High availability web support team at a fraction of cost compared to having your own on premise team
  • Dedicated team with technical competence across different technologies
  • Fully trained quality team with keen eye for details will test every single update
  • 24×7 Rapid response for emergency
  • We understand and maintain websites on a variety of hosting environments
  • We provide staging environment in our own server for all clients

 

On-Site Support

Our team of highly trained and technically competent engineers will ensure your Software meets its objective and improve its capabilities. They will help with your queries.